Conditions of Use


In no circumstances shall Stuff Plus be liable to compensate the Customer in damages or otherwise for non-delivery or late delivery of the Products or any of them for whatever reason or for any loss consequential or otherwise arising from non-delivery or late delivery. Advice should be made in writing, regarding non-delivery, damages or discrepancies within 10 days of date of invoice. Damages, shortages and other discrepancies must be made within 3 days of receipt of goods. Carriers notes must be endorsed 'unexamined' otherwise no claim can be entertained. Parcels received in damaged condition must be refused. We cannot accept any responsibility unless the above conditions are met.


Stuff Plus warrants that it will, at it's option, replace or repair or refund the purchase price of any Product supplied by Stuff Plus in which under normal and proper use defects appear, subject to the claim being made in writing to Stuff Plus within 12 months of date of invoice, or such other period as may be indicated by Stuff Plus for specific products from time to time, provided that the Products are returned to Stuff Plus within that period suitably packaged and carriage paid.


The risk of loss or damage to the Products shall pass to the Customer at the time of delivery. The property in the Products shall not pass to the Customer until all sums due or owing to Stuff Plus by the Customer on any account have been paid. If the Customer defaults in the punctual payments of any sums owing to Stuff Plus., then Stuff Plus shall be entitled to the immediate return of all Products sold by Stuff Plus. to the Customer, and the Customer hereby irrevocably authorises Stuff Plus. and it's employees and agents to recover the Products and to enter any premises of the Customer for that purpose. Demand for recovery of the Products by Stuff Plus. shall not of itself discharge either the Customer's liability to pay the whole of the price and take delivery of the Products or Stuff Plus's right to sue for the whole of the price.


Specifications provided in the catalogue are given in good faith and to the best of Stuff Plus's knowledge and therefore does not constitute as a guarantee. Stuff Plus recommends that the Customer verifies dimensions and other data published in the Stuff Plus's catalogue together with future availability, before incorporating Products into designs or for other critical purposes. The Customer shall be responsible for ensuring the fitness of the Product for the Customers application. Stuff Plus. reserves the right without prior notice to discontinue any Product or to apply design changes or alter specifications as part of its continuous programme of Product improvement, or to assist Product availability.


No goods can be returned without Stuff Plus's prior consent. Subject to Stuff Plus's prior consent having been obtained , Products must be returned direct to Stuff Plus and not given to the company's representative unless authorised by Stuff Plus. All goods returned are to be accompanied by a returns note stating:

Name and Address of Sender

Date and No. of relevant Invoice

Reason for returning goods

Nature of Fault

If any of the above conditions are not met Stuff Plus reserves the right to credit the Products at the lowest sale price and apply a 15% handling charge. Goods incorrectly ordered by Customers and returned for credit are subject to a handling charge of 25%. Special orders placed for non-stocked items cannot be returned for credit. Where personal collection of goods has been requested by the customer , it should be noted that this must be done within 48 hours of arranging the collection. Goods not collected within this period will be returned to stock and a restocking charge will be invoiced to the customer.


Cancellations or part cancellation of any order can only be accepted after prior negotiation and agreement to terms which will indemnify Stuff Plus. against any expense incurred. In the event of part cancellation Stuff Plus reserves the right to invoice for any difference in selling price applicable to the quantity despatched up to the time of cancellation.


All products offered for resale within the Stuff Plus's catalogue are subject to any patent, trademark, registered design or copyright or other right of any person. The contents of the Stuff Plus's catalogue are the copyright of Stuff Plus and may not be reproduced in whole or in part without the written permission of Stuff Plus.


There shall be no condition or warranty, expressed or implied binding Stuff Plus as to the quality of the goods supplied nor that they will be suitable for any particular purpose or for use under any specific conditions. Under no circumstances whatsoever will any liability be accepted for damages or consequential loss arising in connection with any goods or material of any description supplied by Stuff Plus.


Stuff Plus reserves the right to decline to trade with any company or person. In the event that Stuff Plus declines to accept an order in respect of which payment has been received, the full amount of such payment will be refunded.


Stuff Plus are registered with the Data Protection Agency and may from time to time need to pass on information to our bankers/insurers. To satisfy money laundering regulations, we may make checks on your identity and address. If we need further evidence, we will write and let you know.


Any personal information we may take from you we give you our assurances that your personal data will be kept on a secure computer system.

The data we hold will only be used for our legitimate business activities, Such as account management and for our own marketing materials.
(We shall not pass on, sell or trade your personal details to any third parties)

W.Thomas  - Data protection controller 
On behalf of Stuff Plus Direct

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